Privacy

Privacy Policy

Last Updated: 28 September 2026

Buffyz (“Buffyz”, “we”, “us”, or “our”) operates the website https://buffyz.com/ and related applications, platforms and services (collectively, the “Platform”).

Buffyz is a service and manpower aggregation platform that helps customers communicate their requirements and helps connect them with suitable workers, service providers, professionals or other third-party service providers.

By using Buffyz, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Buffyz, we may collect:

Name
Mobile/telephone number
Email address
Address or service location
Details of the work or service requested
Job or employment-related information submitted by workers
Information provided through forms, applications or enquiries
Communication and correspondence with Buffyz
Device, browser and technical information
IP address and general usage information
Information necessary to process or coordinate a service request

We collect only information that is reasonably necessary for operating and improving the Platform and facilitating requested services or employment opportunities.

2. How We Use Your Information

We may use your information to:

Receive and process service or job requests
Contact you regarding your request
Connect customers with workers or service providers
Share relevant request information with an appropriate worker, service provider, employer or customer
Coordinate appointments, quotations and service requirements
Respond to enquiries and complaints
Improve our website, applications and services
Prevent fraud, misuse or unauthorized activity
Maintain records and comply with applicable laws
Send service-related communications
Send promotional communications where permitted by applicable law

3. Sharing Information With Service Providers and Users

Buffyz operates as an aggregation and connection platform.

When you submit a service request or employment-related enquiry, you authorize Buffyz to share the relevant information necessary to facilitate that request with an appropriate worker, professional, service provider, employer, customer or other relevant party.

For example, this may include your name, phone number, location and description of the required work.

Similarly, information submitted by a worker may be shared with customers or businesses where reasonably necessary to facilitate a potential engagement.

We do not intend to sell personal information as a commercial data product.

4. Third-Party Service Providers

Workers, technicians, drivers, cooks, labourers, agencies, businesses and other professionals listed, introduced or connected through Buffyz may be independent third parties.

Buffyz may facilitate communication or introductions but does not necessarily employ, control, supervise or directly manage every person or business providing services through the Platform.

Users should independently confirm relevant details before engaging a third party.

5. Payments

Unless specifically stated otherwise, Buffyz may not process the actual payment for the service.

The price, payment method, scope of work and other commercial terms may be agreed between the customer and the relevant worker/service provider.

Where Buffyz itself collects a fee, commission, booking charge or other payment, the applicable payment terms will be communicated separately.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no internet transmission, website, application or electronic storage system can be guaranteed to be completely secure.

Accordingly, Buffyz cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We may retain information for as long as reasonably necessary to:

Provide or coordinate services
Maintain business and transaction records
Resolve disputes
Prevent fraud or misuse
Comply with legal, regulatory or accounting requirements

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

8. Your Choices and Rights

Subject to applicable law, you may contact us regarding your personal information, including requests concerning access, correction, withdrawal of consent, or deletion where applicable.

Where processing is based on consent, you may withdraw consent, although doing so may affect our ability to provide or coordinate certain services.

9. Cookies and Similar Technologies

Buffyz may use cookies or similar technologies to:

Operate the website
Remember preferences
Understand website usage
Improve performance
Maintain security
Analyze traffic and usage

You may be able to control cookies through your browser settings.

10. Children’s Information

Buffyz is not intended to knowingly collect personal information from children in circumstances where parental consent is legally required.

If you believe a child has provided personal information improperly, please contact us so that we can review the matter.

11. External Websites and Services

The Platform may contain links to third-party websites, applications or services.

Buffyz is not responsible for the privacy practices, security, content or policies of third-party websites or services.

Users should review the applicable third-party privacy policies before providing information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of the Platform after an update may constitute acceptance of the updated policy to the extent permitted by applicable law.

13. Contact Us

For privacy-related questions or requests, contact:

Buffyz
Motihari, East Champaran, Bihar, India
Email: care@buffyz.com